| We allow you to book a ferry ticket to:
France, Ireland, England (UK), Scotland, Isle of Wight, Holland, Greece, Italy, Sweden, Denmark, Germany, Spain, Sardinia and Norway.
If I make an Internet Booking will I receive any tickets?
No, you will receive an on screen booking reference number which will also be sent to you by email. When you arrive at
the port of departure you should present the booking reference number together with a photo ID and you will be given your
tickets.
How early do I need to get to the port before departure?
Your precise check-in time is detailed on your booking confirmation (on screen and in the email). However, as a guideline with most operators you need to arrive 60 minutes before for vehicle departures, 30 minutes before for foot passengers.
I am trying to get a price going out with 2 people, and returning with just 1 person. Is this possible?
Due to limitations in the ferry operator reservation systems this cannot be done as one booking. However, it is possible
to do it as 2 separate bookings. In this case, for example:
1. First booking for 1 person return
2. Second booking for 1 person single
How do I know which ferry company I am booking with?
Once you have made your booking you will receive your on-screen and email booking confirmation. This includes ferry operating
company, port address, check-in time and other essential information. Also, if you look at the terms and conditions for
your quotation/booking you will see the operators you have chosen for your routes.
Are bookings transferable to another vehicle?
Yes, providing the dimensions are the same as the original.
I will be traveling in a rental car. Can I book through the Internet as I don't know the make or registration number of the car?
Yes, just enter "Rental Car" in the Vehicle Registration fields and expected size of car e.g. small, regular,
mpv etc. in the Make/Model fields.
I would like to make a booking without a car. How can I do this?
To make a foot passenger booking please select 'Foot passenger' from the Vehicle dropdown at stage 2 of the booking
process.
If I arrive early can I go on board straight away?
No, you cannot board until check-in opens
If 4 people are travelling in the car should the number of passengers be driver+3 passengers or 4 passengers?
The number of passengers is the total number of people travelling including the driver. Therefore in this example it is 4 passengers.
Can I take my pet (cat or dog) with me on the ferry?
Yes, but you will need to fill out a Pet Travel Scheme Declaration. These can be obtained from DEFRA - www.defra.gov.uk.
Also, you will need to contact us at mail@aferry.to or on +44 (0)870 4580401 to add the pet to your ferry booking (approximately
£15 per pet, per route).
Depending on the ferry operator and route, your pet may have to remain in the car for the duration of the crossing, with
no passenger access
I have a problem with my booking can I call you to discuss it ?
Yes you can call +44 (0)870 4580401. This number is not for booking, only post booking enquiries.
Can I book a ferry crossing online if I am travelling with a Van?
Currently only non-commercial, car-based vans (height less than 1.8m) can be booked over the Internet and only if 'Van' can be selected from the drop-down box. Due to customs regulations, transit-style vans are charged at a higher rate. If you would like to book a transit-style van please email us at mail@aferry.to or call +44 (0)870 4580401. Failure to do this may result in an additional payment at the port.
When I select my routes and click continue the website tells me 'Payment in conflicting currencies'. What does this mean and how can I book?
This message means that you have selected routes that must be paid for in different currencies. Therefore to get a price you must do a separate quote for each route. e.g. Dover-Calais (GBP) and Ancona-Patras (EUR) must be done as 2 separate single bookings.
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