When I select my routes and click continue the website tells me 'Payment in conflicting currencies'. What does this mean and how can I book?
This message means that you have selected routes that must be paid for in different currencies. Therefore to get a price you must do a separate quote for each route. e.g. Dover-Calais (GBP) and Ancona-Patras (EUR) must be done as 2 separate single bookings. Click here for multiple currency bookings.
If I make an internet booking will I receive any tickets?
No, you will receive an on screen booking reference number which will also be sent to you by email. When you arrive at the port of departure you should present the booking reference number together with a photo ID and you will be given your tickets.
I will be traveling in a rental car. Can I book through the internet as I don't know the make or registration number of the car?
Yes, just enter "Rental Car" in the Vehicle Registration fields and expected size of car e.g. small, regular, mpv etc. in the Make/Model fields.
If 4 people are travelling in the car should the number of passengers be driver+3 passengers or 4 passengers?
The number of passengers is the total number of people travelling including the driver. Therefore in this example it is 4 passengers.
I have a problem with my booking can I call you to discuss it ?
Yes you can call +44 (0)870 4580401. This number is not for booking, only post booking enquiries.
If you wish to view more FAQ's click here. |
